crystal clear



We know 'terms and conditions' aren't sexy and their legal tone is often off-putting.

But we believe in the value of setting expectations and being aligned as a partner and collaborator.  




Once the project is complete to our satisfaction, we’ll send you an invoice payable within 30 days of receipt unless we agree on something else. If you don't pay within our agreed time, a 5% monthly service charge will be applied against your late payment.

If things get nasty (which has never happened to us) you, the Client,  will assume responsibility for any legal fees required to attain my payment in full.



Cancellation Fees

If the project is cancelled, no big deal. We’ll be paid for the work we’ve done up to the point of cancellation relative to our total project cost. For example, if we’ve done half the project, we’ll get half the money.



Ownership of Artwork

We retain ownership of all original artwork until project completion. Once final design(s) have been agreed upon, ownership of the final design(s) is transferred to the Client.



Promotion of Project

We love sharing our work so we keep the right to include project artwork in our portfolio and blog unless we've specified otherwise. During the creative process we may show part of our project to our peers in a private setting. If you'd prefer your project to remain 'hush hush' no problem, just let us know and "mum's" the word.




You, the Client, shall indemnify me against all claims and expenses, including attorney’s fees and legal liabilities due to the uses for which no release was requested in writing or for uses that exceed authority granted by a release. This one is weird. It means if you were to be involved in a legal case because of something created in our project, we wouldn't be legally liable. For example, if we built you a website and you used it to sell handguns to babies, you'll probably encounter legal action and monetary penalties. We don't take responsibility for this.  



Modifications of Our Terms

Modifications the terms of these aren't a big deal, we'll just revise these terms. Want to change something? Honestly, it's no big deal – let's talk.  



Acceptance of Terms

If you accept these terms, simply send us an email to the tune of "Those project terms sound good to me" or "I agree with the terms."



If you have any questions about it please give us a shout!